Facility Management
FACILITY MANAGEMENT SERVICES
House- Keeping Services
All our systems and processes in Soft Services are designed to achieve the highest standards of hygiene and cleanliness through Innovative approaches and integration of trained resources, state of art equipments, eco friendly cleaning products and proven processes. The results are a superior quality performance levels while adding tangible business benefits and value to the ecosystem.
Our expertise and experience in providing the best in class commercial cleaning services 24 / 7 -365 days extend to all facility types - IT Parks , Campuses , Commercial Offices , Hospitals , Factories, Hotels, Banks & Financial Institutions, Academic and Research institutions, Sports Stadiums, Warehouses or in fast moving environments like Shopping Malls, Retail outlets, Multiplexes or Airports and Metro Stations.
Workforces Initiatives
Our industry is people oriented and we have an ongoing professional skills enhancement programme for the workforce since continuous training and knowledge sharing ensures excellence in work output at all areas.
Processes:
Regular scheduled monitoring and quality customized services with continuous improvement ensures process flow resulting in a 'Great Place to Work’ culture across our clients manufacturing facilities.
Black Berrets is aware of the sensitivity and confidential nature of all businesses and our services are designed to support your businesses, enabling your staff to function at optimum levels. It is essential that facilities operate smoothly to ensure 'zero' down time.
OTHER SERVICES HOUSE KEEPING
- Staffing Services
- Payroll Management Services
- Facade Cleaning
- Marble Crystallization.
- Garden & Lawn Maintenance Services
- Pest Control Services
- Mechanical & Electrical Maintenance Services
- Carpet & Upholstery Cleaning
SERVICE STANDARDS
| Black Berrets Service Standard | ||
| Level | Standard | Areas |
| Hygiene | Free of dirt, stains, waste matter, watermarks and scale using appropriate cleaning and sanitizing materials | Hospitals, Sterile Areas, Toilets, Kitchens, Cafeteria, Pantry, Vending Areas, First- aid Rooms. Waste -bins , Hidden surfaces , Workstations (undersides) |
| Basic | Maintain in good condition , at all times | Office Areas, Service Areas, Public Areas , Utility Areas , Fire Exits, Stairways, Basements , Lifts , Car Parking and External Areas |
| Prestige | High Standard of Cleanliness & Appearance with higher levels of Floor Gloss , at all times | VIP Board Rooms , VIP Pantry , Reception Areas , Lobbies and Top Management Floors etc |
| Black Berrets Service Standard | ||
| Routine | Standard | Areas |
| Reactive | To ensure a high level of general cleanliness /maintenance/ presentable-ness & fitness for their intended purpose | Offices, Toilets, Meeting areas, Public areas & all other Routine Work Areas, Furniture & Floor spaces |
| Prestige | Reactive Service to Maintain Full & Safe use of Facilities | Response to Spillages, Replenishing Consumables & Monitoring the Cleanliness of all Sanitary Facilities |
| Black Berrets Service Standard | ||
| Zone | Method | Frequency |
| Green | Mechanically / Manually | Once a day |
| Red | Mechanically / Manually | Minimum Once + Cleaning upon Requests / Instructions |
| Yellow | Mechanically / Manually | Once at Shift - commencement. Repeated till Shift ends |
| Colour Coding | ||
| Tools | For Different Areas | |
| Waste Bins | For Waste-type identification by users | |
| Go-green initiatives are a part our of mission with the usage of eco -friendly cleaning chemicals | ||
| Black Berrets Service Standard | ||
| Level | Standard | Areas |
| Hygiene |
Free of dirt, stains, waste matter, watermarks and scale using appropriate cleaning and sanitizing materials |
Hospitals, Sterile Areas, Toilets, Kitchens, Cafeteria, Pantry, Vending Areas, First- aid Rooms. Waste -bins , Hidden surfaces , Workstations (undersides) |
| Basic |
Maintain in good condition , at all times |
Office Areas, Service Areas, Public Areas , Utility Areas , Fire Exits, Stairways, Basements , Lifts , Car Parking and External Areas |
| Prestige |
High Standard of Cleanliness & Appearance with higher levels of Floor Gloss , at all times |
VIP Board Rooms , VIP Pantry , Reception Areas , Lobbies and Top Management Floors etc |
| The Black Berrets Cleaning Process | ||
| Routine | Standard | Areas |
| Reactive |
To ensure a high level of general cleanliness /maintenance/ presentable-ness & fitness for their intended purpose |
Offices, Toilets, Meeting areas, Public areas & all other Routine Work Areas, Furniture & Floor spaces |
| Prestige |
Reactive Service to Maintain Full & Safe use of Facilities |
Response to Spillages, Replenishing Consumables & Monitoring the Cleanliness of all Sanitary Facilities |
| The Black Berrets Cleaning Process | ||
| Zone | Method | Frequency |
| Green |
Mechanically / Manually |
Once a day |
| Red |
Mechanically / Manually |
Minimum Once + Cleaning upon Requests / Instructions |
| Yellow |
Mechanically / Manually |
Once at Shift - commencement. Repeated till Shift ends |
| Colour Coding | ||
| Tools |
For Different Areas |
|
| Waste Bins |
For Waste-type identification by users |
|
| Go-green initiatives are a part our of mission with the usage of eco -friendly cleaning chemicals | ||